不太理解這句話的意思,請各位幫忙解釋或翻譯~tks~

題目：

不太理解這句話的意思,請各位幫忙解釋或翻譯~tks~
事由原材料價格增長迅速,導致產品的價格亦上漲了,所以我們就給客人重新調整價格了,之後他就回覆說下面的話了,我看得不太明白,所以想請各位幫幫忙,謝謝了~
We do appreciate your difficulty in material costing but I am afraid we'll have problem reflecting the same to our customers in such a short notice.While we are working hard to accommodate your required increment, can you pls discuss with Mr Zhu if you could give us some allowance in terms of timing or special price quantity before the full 20% increment is implemented?

解答：

關於原材料漲價之事,我們能夠理解貴司的難處,但我想在短時間內讓我們的客戶接受此事的確不易.與此同時,我們也在盡力調整貴司所提出的增額.否能與zhu先生商議此事,在原來價格的20%漲價執行之前,給與我們充裕的時間或者優惠價格.敬請告知.